Welcome, Vancouver Holocaust Education Centre Partners
This support page is exclusively for partners using the Vancouver Holocaust Education Centre (VHEC) ‘The Age of Influence’ iPad application. For technical issues, content inquiries, or further assistance, please use the contact information below.
Q: The application is unresponsive to touch/gestures. What should I do?
A: If the app is frozen or not reacting, please first force-close the application completely and then reopen it. If the issue persists, try restarting your iPad device.
Q: The app crashes frequently or exhibits unexpected behaviour.
A: We recommend ensuring your iPad is running the latest stable version of iPad OS and that the app itself is fully updated. If the issue continues after an update and restart, please reach out to the VHEC program coordinator immediately for troubleshooting.
Q: Where can I find the unlisted download link?
A: The link for this unlisted resource is managed and distributed directly by the VHEC. Please contact your VHEC program coordinator to obtain the official download link or share it with new staff members.
Q: I need clarification on the historical content or curriculum alignment.
A: For all content-specific questions, curriculum guidance, or historical inquiries, please contact the VHEC team directly.
For all technical issues, bug reports, and assistance with the content:
Please contact your designated Vancouver Holocaust Education Centre Project Coordinator directly.
If you do not have a designated contact, please reach out to the VHEC team for assistance.
This app is governed by its Terms of Service and Privacy Policy.
Thank you for using this resource.